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Send us a question or request more information. Our team is here to help you get a 2021 health care plan for yourself or family.
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There has been an error with your submission.
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Sales Questions and Additional Plan Information:
1-888-731-0406
Calls may or may not be answered inside the United States.
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Customer Service:
1-888-697-0683
Calls may or may not be answered inside the United States.
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Already a member?
Call the Customer Service number on the back of your member ID card.
New to Medicare or Need Help Shopping for a Plan?
Call us at 1-866-292-6745 TTY 711
We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.
When buying health insurance, you need to know how your health plan works and what your out-of-pocket costs may be. We'll look at a few examples of how deductibles, coinsurance and maximum limits work. You may want to read Health Insurance Costs so you know all the terms used below.
You have an insurance plan that has a:
This means:
At the start of each year, your deductible and coinsurance resets for the next plan year and the $5,000 deductible and 20% coinsurance will start again.
You bruise your hip in a fall and you need an X-ray. You've met your annual $5,000 deductible so your plan now pays for benefits. What you pay to see your doctor depends on your coinsurance, which in our example, is 20%.
Here's how the costs might break down:
Your plan covers up to a certain amount for tests, procedures and medical services. These limits help keep rates fair and reasonable, which helps lower costs for all members.
Let's say your doctor charges more for an X-ray.